For any inquiries or to submit a claim, please reach out to us using one of the following methods:

Customer Services Hotline

United States / Canada
1-844-417-0149
Mon-Fri 9:00AM-4:30PM (PST)

United Kingdom
44-743-466-6088
Mon-Fri 9:00AM-5:00PM (GMT)

Germany
+49-4023-969285
Mon-Fri 9:00AM-6:00PM (CET)

Australia
+18-0069-7367
Mon-Fri 9:00AM-6:00PM (AEST)

Japan
+050-3555-0085
Mon-Sun 10:00AM-7:00PM (AEST)

Hong Kong
(+852) 6060-7418
Mon-Fri 1:00AM-6:30PM (GMT+8)

Taiwan
(02) 2370-5600
Mon-Sun 10:00AM-6:30PM (GMT+8)

Customer Inquiry

(US&CA) support@renpho.com

(EU&UK) support-eu@renpho.com

(AU&NZ) support-au@renpho.com

(JP) support-jp@renpho.com

(KR) support-kr@renpho.com

(HK) support-hk@renpho.com

(TW) service.tw@renpho.com

Wholesale Inquiry

wholesale@renpho.com

Enquiry Form:

We will make every effort to respond to your inquiry within 1-5 working days. If you do not receive a reply within this timeframe, kindly check the spam folder of your email as sometimes our responses may be redirected there.

Hong Kong: Rocdan Limited

Units 15-16 18/F Concordia Plaza 
1 Science Museum Road
TST East, Kowloon, Hong Kong