User Manual for RENPHO Body Fat Scale with TFT Display

This manual is for following scale models: R-A031.

Thank you for choosing RENPHO Elis Nova. The scale provides 13 accurate body measurements and 5 additional body goal metrics through the Renpho Health App. We wish you a pleasant experience and success on your health and fitness journey!

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS CAREFULLY BEFORE USE.

1. The scale is for household use only and not for medical or commercial purposes.

2. Children under 8, the elderly, or individuals who are pregnant, have osteoporosis, a pacemaker, artificial joints, portable ECG or other metal implants should use the scale for weighing purposes only and make sure to wear shoes to prevent any electric current when stepping onto the scale.

3. All body composition data provided is for reference and should not be used as a substitute for advice from a licensed healthcare professional.

4. Do not overload the scale. (Maximum Capacity: 400lb / 180kg)

5. Inspect the scale for any damage before each use. Do not use a damaged scale to avoid inaccuracy or injury.

6. Only use the provided charging cable and charger (DC 5V 1A, not included) to charge the scale.

7. To ensure accuracy, use the scale on a hard, flat and dry surface.

8. To avoid interference or danger, do not use the scale in an environment near equipment with strong electromagnetic fields.

9. To prevent injury, do not stand on the edges of the scale, jump on or stomp it.

10. The scale is a delicate and precise measuring device. Handle with care to avoid breakage.

11. The scale is not waterproof. Keep it dry and never submerge it in water. To clean the surface, use a damp cloth or glass cleaner. Do not use soap or chemical cleaning agents.

12. Do not expose the scale to direct sunlight or use it in high temperatures or extremely humid areas. Store the scale in a cool, dry place.

13. Do not attempt to disassemble the battery or scale for any reason, as this may cause damage or void the warranty.

14. A lithium battery with a damaged container should not be exposed to water.

15. Do not heat the battery.

ABOUT YOUR ELIS NOVA

Icons

* To preserve power, the scale will automatically shut off after 10 seconds of inactivity.

INITIALIZING/RESETTING YOUR ELIS NOVA

1. To initialize the scale, press and hold the Reset Button for 5 seconds or connect the scale to a power source using the provided charging cable and charger (not included).

2. To reset the scale, press and hold the Reset Button for 10 seconds.

RENPHO HEALTH APP SETUP

1. Download the Renpho Health App

Scan the QR code below or search for "Renpho Health" from the App Store or Google Play to download the app.

System requirement: iOS 12.0 or later, Android 7.0 or later.

Note: Due to continuous updates and improvements, the "Renpho Health" App may appear slightly different.

2. Pair the Scale via Bluetooth

Before pairing, enable Bluetooth on your smartphone.

a. Open the Renpho Health App, place the scale on a hard and flat surface, and step onto it with bare and dry feet.

b. Tap "+" in the upper-right corner of the "Home" page and select your body fat scale from the device list.

c. Follow the in-app instructions to complete Bluetooth pairing.

Note:

• Once you have successfully paired the scale with the app via Bluetooth, establish a Wi-Fi connection for automatic data synchronization, eliminating the need for a constant Bluetooth connection.

• After successful Bluetooth connection, you can customize the displayed information (up to 5 indicators) on the scale and choose your preferred avatar via the app.

3. Set up Wi-Fi Connectivity

Go to "Device" page, tap " " of the scale that has been connected via Bluetooth and follow the in-app instructions to complete Wi-Fi connection.

Note:

• Select the 2.4GHz Wi-Fi network and enter the correct Wi-Fi password. 5GHz Wi-Fi networks are not currently compatible with this scale.

• Once the Wi-Fi icon appears on the scale's display, it indicates a successful connection.

CALIBRATING YOUR ELIS NOVA

Calibrate the scale before each use to ensure accuracy.

1. Place the scale on a flat, hard surface. Avoid any carpeting.

2. Step on the scale with a single foot to activate it and then step off.

3. The display will show “0.0” or “0.00” to indicate calibrating is complete.

USING YOUR ELIS NOVA

* Create your correct user profile in the Renpho Health App before taking your first measurement. This ensures your measurements are precisely recorded and associated with your profile.

1. Make sure the scale is placed on a flat, hard surface.

2. After calibrating the scale, step on the scale with bare, dry feet, keep still and wait for the measurement(s) to be shown on the scale's display.

3. After measuring, the scale will transmit the data to the app via Bluetooth or Wi-Fi. Open the app to sync and view your detailed measurements, track your progress, and access additional features and insights.

CHARGING YOUR ELIS NOVA

Note: Do not use the scale while charging.

TROUBLESHOOTING GUIDE

1. Display Issues

Display Description/Cause

Weight, BMI, Body Fat, Weight Trend

• User identification was detected by the scale.

• This measurement was taken with bare feet.

Weight, BMI

• User identification was detected by the scale.

• This measurement was taken with socks or shoes.

• User identification was not detected by the scale.

• This measurement was taken with bare feet.

Weight

• User identification was not detected by the scale.

• This measurement was taken with socks or shoes.

2. Other Issues

Problem Solution

I can get my data of weight, body fat, and BMI from the scale's display, but my family or friends failed.

Your family or friends must complete their profile information on your app using the "add a member" function or log in to the Renpho Health App with their own account.

I failed to set up Wi-Fi connectivity.

• Ensure the scale is paired with the Renpho Health App via Bluetooth before Wi-Fi connection.

• Open the app and follow the on-screen instructions to reconnect the scale via Wi-Fi. Choose the 2.4GHz Wi-Fi network and enter the correct Wi-Fi passwords.

• Prior to the Wi-Fi setup, relocate the scale near your router for better signal strength.

The scale cannot detect body fat and/or other data.

a. Ensure your feet are dry and bare.

b. Stand and keep still until the final measurement(s) appear on the display. If still not available, try applying moisturizer to your feet and measure again, or ask another person to try the 2 steps mentioned above.

I registered an account on the RENPHO website but failed to use it to log in to the Renpho Health App.

The RENPHO website and Renpho Health App are two separate systems. Please create an account for the Renpho Health App.

TECHNICAL SPECIFICATIONS

Product Name Body Fat Scale
Model R-A031
Unit kg / lb / st / st:lb
Capacity 0.4-400lb / 0.2-180kg
Division 0.2lb / 0.05kg
Dimension 11.7 x 11.7 x 1.2inch / 297 x 297 x 30mm
Battery Capacity 800mAh
Input 5V 1A
Rated Power 5W

WARRANTY POLICY

Your RENPHO product purchase is covered by a one year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit:

https://renpho.com/pages/warranty-terms-and-conditions

Note: Product registration is not required for the warranty. If you choose not to register your product, it will not void the product warranty.

CUSTOMER SERVICE

Please feel free to contact us if you have any questions or concerns.

RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

Tel: +44(0)7434-666088 (UK ONLY)  Monday-Friday 9:00AM-5:00PM(GMT)

Email: support-eu@renpho.com (UK&EU)

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

Notice: This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

FCC Regulatory Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Compliance
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED Regulatory compliance
This device contains licence-exempt transmitters that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1)This device may not cause interference.
(2)This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
Cet équipement est conforme aux limites d'exposition aux radiations IC CNR-102 établies pour un environnement non contrôlé.